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Privacy Policy

This policy describes the limited data connected with New Castle Residents Directory and the choices available to visitors. Because this is a New Castle, Pennsylvania public-records reference with no account requirement, we retain very little information about individual users.

Information You Provide

A name, phone number, or address entered in a search form is sent to the third-party provider that supplies results; our servers do not retain a copy of the search. If you contact us, we receive the contents of your message and use them to respond.


Automatically Collected Data

Hosting services create normal server logs, including an IP address, browser type, viewed pages, and timestamps. We review aggregate patterns to maintain the service and understand page use. Cookies or comparable tools can support basic analytics and, when used, advertising measurement.


What We Do With This Data

We use this limited data to run the service, resolve faults, measure traffic, and improve the reference material. We do not sell visitor lists or construct individual visitor profiles.


Links to Other Websites

Links may lead to county and state record portals, library collections, archives, and third-party search tools. The policy of the outside service, not this policy, governs information submitted there. That includes sponsored search results furnished by another company.


Who Might See Your Data

Providers that host or support this service process logs on our behalf. Analytics and advertising partners can receive the automatic data described above. We disclose information only when valid legal process requires disclosure.


How We Protect Your Data

The service uses an encrypted connection and keeps logs only for the purposes stated above. There are no user accounts, passwords, or site-created visitor profiles to expose.


Visitors Under 18

This service is intended for adults and is not directed to children. We do not knowingly collect personal data from anyone under 18. If a minor has sent information to us, contact us so it can be deleted.


Your Data Rights

Depending on your location, you may have rights to access, correct, or delete personal data held by a website. Pennsylvania's Right-to-Know Law, Act 3 of 2008, governs access to many government records but does not put public records controlled by Pennsylvania, Lawrence County, or City offices under our control. Because we retain little information, we can check the contact mailbox and server logs promptly. Send a request through the Contact page; requests to remove or correct a government record belong with its custodian.


Updates to This Policy

We will post any revision to this policy here. Continued use after a revision indicates acceptance of the updated policy.